Dingbat Technology - About

General Information

Company philosophies

Dingbat Technology is a privately owned company. We have a small staff of professional IT Engineers, supplemented by partnerships with other IT Consulting and Solutions businesses. Our rates are competitive with similar specialist IT companies in Sydney. Unfortunately the IT industry has no "entry barrier", unlike other professional trades such as accounting and law. This means there are many players in the market, some offering rock bottom rates. But as we all know, you get what you pay for. We don't offer "no fix, no fee" IT support, because we're committed to working with you to solve the problem, not walking away when it gets too hard. Despite all of our experience and qualifications, it's impossible to know absolutely everything in IT. Through our partners we can access specialists in almost any common product, so you don't have to deal with many different IT suppliers. Dingbat Technology takes responsibility for delivering a complete & working solution!

Experience

Dingbat Technology has many years experience in the broadcast industry. As this industry became more reliant on IT systems, our focus shifted, and we realised the need for quality IT consulting services. This is how Dingbat Technology came about. Today, we still service radio and TV broadcasters, but target our services at a wide range of small and medium sized businesses. Because broadcasters operate 24 hours a day, we're very experienced at providing quality, reliable IT systems and solutions.

For more information on our individual areas of expertise, see our services section.

Key Staff

Paul Dengate - Director of Technology

Paul Dengate is the owner of Dingbat Technology, the company he formed many years ago to provide IT solutions for small business.

Paul's background is in radio, studying for a Bachelor of Arts (Communication) through Charles Sturt University in Bathurst. While studying, he also worked for the local community radio station 2MCE-FM and commercial station 2BS. Having completed his studies, Paul worked as an announcer at ONE-FM 96.1 in Western Sydney for one and a half years.

Paul's ventures into technology started to develop during his time working in radio, then in 1997 he took a slight change in career direction, becoming the Operations & Technology Manager for Sky Radio, the satellite syndication arm of 2UE. This position enabled Paul to hone his technology and IT skills, supporting an NT4 network running a mission critical SQL Server switching database for Sky Radio's satellite audio distribution service. As an integral part of Sky Radio's senior management team, Paul was responsible for supervising a team of network operators, as well as managing projects, installations and the overall IT and broadcast technology.

After the completion of the networking of 2UE's Sydney 2000 Olympics coverage to more than 70 affiliate stations, Paul decided it was time for a change, and formed Dingbat Technology. This became a full-time endeavour in 2001, branching out into other areas, including IT for small business and television network operations.

During his career, Paul has gained many IT certifications, including:

Microsoft Certified Systems Engineer on NT4
Microsoft Certified Systems Engineer on 2000
Microsoft Certified Database Administrator on SQL 2000

He is now studying for a Master of IT Management through Charles Sturt University and IT Masters - a joint university/industry program that will also gain Paul a Microsoft Certified Solutions Developer for .NET web and application development.

Ben Hietbrink - Senior IT Engineer

Ben Hietbrink joined Dingbat Technology in 2004, as a Senior IT Engineer.

Like Paul, Ben is also from the radio industry, having worked in IT at Radio 2UE, and more recently as IT Manager for the Macquarie Radio Network (2GB and 2CH).

During Ben’s time at Macquarie Radio Network the station saw immense growth in the business, and consequently its reliance upon IT. To name just one of many leaps forward, the rollout of laptops to all sales staff was a massive change from their previous days of twenty reps sharing 4 internet PCs.

Working also as Network Administrator for Knox Grammar School at Wahroonga, Ben administered a network with two separate Windows 2000 Active Directory domains comprising approximately 900 machines and 1500 users.

His product expertise includes Symantec AntiVirus, having managed it for Knox Grammar School and implemented and managed it for Radio 2UE and Macquarie Radio Network; and Veritas Backup Exec having implemented and managed this solution across many servers at Macquarie Radio Network.

Ben holds a Microsoft Certified Professional qualification.